SKYVERSE AI — PRIVACY POLICY
Effective date: June 10, 2026 · Version 2.1
Operator: Akash Sah (Sole Proprietorship), Maharashtra, India
Contact: akashsahartificial@gmail.com · +91 9004648154 · https://t.me/SkyverseAIBot
Address: Skyverse AI, Jadugar Building, 2nd Floor, Near Ekta Corporation, Pimpri, Navi Mumbai, Thane, Maharashtra 400612, India

This is the official, machine-readable plain-text mirror of the Skyverse AI Privacy Policy. The interactive version is available at https://skyverse-os.pages.dev/privacy

1. INTRODUCTION
Skyverse AI ("Skyverse", "we", "our", "us") is an AI-powered business platform operated by Akash Sah as a sole proprietorship, based in Maharashtra, India. We provide AI tools, productivity utilities, commerce assistance, Android companion features, and growth services to individuals, creators and businesses worldwide. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website, install our Android application, or use any Skyverse AI service.

Skyverse AI does NOT force users to enable default assistant, wake-word, screenshot understanding, or voice input settings. Those features are optional and work only when the user actively enables them in both the app and Android system settings.

2. INFORMATION WE COLLECT
2.1 Information You Provide
- Name, email address and sign-in credentials when you create or access an account.
- Profile details and preferences you set inside the app.
- Content you create, upload or share while using AI tools.
- Payment & billing details processed by our PCI-DSS compliant gateways (Razorpay, PayPal, Cashfree). We never store full card numbers on our servers.
- Messages you send through support, contact forms, Telegram, or AI assistance features.

2.2 Information Collected Automatically
- Device type, operating system, browser type and language.
- IP address and approximate location (city / country level).
- Pages visited, features used, time spent and crash logs.
- Cookies, local storage and similar identifiers used to keep you signed in, remember preferences, and maintain local chat history on your device.

2.3 Information From Third Parties
- Google Sign-In and similar providers for authentication only.
- Analytics partners that help us measure aggregate usage.
- AI processing providers that receive prompts only to generate replies.

3. HOW WE USE YOUR INFORMATION
- Provide, operate and improve the Skyverse AI platform and its tools.
- Personalise your experience and remember your preferences.
- Process subscriptions, payments and credit balances.
- Send essential service notifications, security alerts and product updates.
- Respond to your support requests on email, Telegram and contact form.
- Detect, prevent and investigate fraud, abuse and security incidents.
- Comply with applicable laws, court orders and government requests.
- Measure service quality and reliability — never to train public AI models on your private content.

4. AI PROCESSING & THIRD-PARTY MODELS
Skyverse AI uses trusted AI processing providers to generate responses. When you use an AI tool:
- Your prompt is sent to the AI model only to generate your reply.
- We do not sell your prompts or replies to any third party.
- We do not use your private chats to train public AI models.
- Skyverse AI does not intentionally persist full AI chat transcripts in its application database as a default chat-history feature.
- AI requests may be processed transiently on secure servers and retained for a limited operational window before deletion, according to provider and infrastructure requirements.
- The visible chat history in our chat interface is stored locally on your device/browser so you can continue your conversation.
- If you clear the app cache, browser storage, or local app data, that locally stored chat history may also be cleared.
- Sensitive data (passwords, OTPs, full card numbers) should never be pasted into AI prompts.
- Generated output is stored only if you save it inside your workspace.

5. HOW WE SHARE INFORMATION
We do NOT sell your personal data. We only share information in these limited cases:
- Service providers (hosting, payment processing, email delivery, analytics, AI models) — bound by data processing agreements.
- Legal requirements (Indian law, court orders, protection of rights/safety/property).
- Business transfers (merger, acquisition or asset sale, with prior notice).
- With your explicit opt-in consent.

6. GOOGLE SIGN-IN & ACCOUNT ACCESS
If you choose Google Sign-In, Google provides authentication and basic account identity information such as your email address and profile name/photo, subject to the permissions you approve.
- Google Sign-In is optional unless required for a specific account flow.
- We use Google account data only to authenticate you and secure access to your Skyverse account.
- We do not use Google Sign-In to control device settings, access unrelated Google services, or act on your behalf outside approved sign-in scopes.
- You can stop using Google Sign-In by changing your sign-in method or deleting your account.

7. HOW WE PROTECT YOUR DATA
- Encryption in transit: TLS 1.2+ for all client/server traffic.
- Encryption at rest: AES-256 for databases and file storage.
- Strict role-based access control with audit logs.
- Row-Level Security enforced at the database level so each user can only access their own data.
- Periodic security reviews, dependency scans and vulnerability assessments.
- Documented incident response with 72-hour breach notification.

8. ANDROID ASSISTANT, VOICE INPUT & OPTIONAL PERMISSIONS
Certain Android features may allow Skyverse AI to act as a selected assistant or voice input option on supported devices, but only if the user deliberately enables them.
- Default assistant selection is optional and not required to use Skyverse AI.
- Wake-word, assistant launch, screenshot understanding, and voice input are user-controlled features on supported Android devices.
- Android system permissions are granted by the user in device settings, not forced silently by Skyverse AI.
- A user may switch back to another assistant, disable permissions, or turn these features off at any time in Android settings or inside the app.
- Using Skyverse AI as the selected assistant or voice input service does not mean we take ownership of the device or override core system rights beyond permissions the user has granted.

9. COOKIES & TRACKING
- Essential cookies — required for login, security and core functionality. Cannot be disabled.
- Preference cookies — remember your theme, language and layout settings.
- Analytics cookies — anonymised and aggregated usage measurement.

10. YOUR RIGHTS (DPDP Act 2023 — India · GDPR — EU)
- Access: request a copy of personal data we hold about you.
- Correction: request that inaccurate data be updated.
- Erasure: request deletion of your account and personal data.
- Portability: receive your data in a machine-readable format.
- Objection: object to processing for direct marketing.
- Withdrawal: withdraw consent at any time without affecting prior processing.
- Grievance: file a complaint with our Grievance Officer (details below).

11. CHILDREN'S PRIVACY
Skyverse AI is not intended for children under 13 (or 16 in EU). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it promptly.

12. INTERNATIONAL DATA TRANSFERS
Our servers and AI model providers may be located outside India. When we transfer your data internationally, we ensure equivalent protection through standard contractual clauses and compliance with applicable data-protection laws.

13. DATA RETENTION
- Account data: until you delete your account (then purged within 30 days unless longer retention is legally required).
- Billing & invoice records: 8 years (Indian tax law requirement).
- Support conversations: 24 months for quality improvement.
- AI processing logs / temporary request data: retained only for the shortest operational period needed for reliability, abuse prevention, debugging, or provider-side processing, then deleted or overwritten.
- Local chat history visible in supported chat interfaces: stored on the user's device until cleared by the user, browser, or operating system.
- Anonymised analytics: retained indefinitely.

14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Material changes will be notified by email, in-app banner or prominent notice at least 7 days before they take effect. Continued use after the effective date means you accept the updated policy.

15. GRIEVANCE OFFICER (IT Act 2000 + DPDP Act 2023)
Name: Akash Sah (Founder & Sole Proprietor)
Email: akashsahartificial@gmail.com
Phone: +91 9004648154 (Mon–Sat · 10 AM – 8 PM IST)
Address: Skyverse AI, Jadugar Building, 2nd Floor, Near Ekta Corporation, Pimpri, Navi Mumbai, Thane, Maharashtra 400612, India
Response time: All grievances acknowledged within 24 hours and resolved within 15 days.

END OF PRIVACY POLICY